TWMS Feature Breakdown: 10 Key Features of a Warehouse Management System

Receiving and inbound management

Accurate fulfillment starts at the dock door. TWMS manages the complete receiving process, matching inbound shipments against advance shipping notices (ASNs) or purchase orders, capturing discrepancies at arrival.

Verified receipts flow into the inventory system immediately, so stock counts update before items reach a storage location. For brands using myPOmanager alongside TWMS, purchase order data syncs directly into the receiving workflow, tightening the connection between procurement and warehouse operations.

Rule-based putaway

After receiving, items need to reach the right storage location. TWMS uses rule-based putaway logic to assign bin locations based on product dimensions, velocity, temperature requirements, or custom criteria your operation defines.

High-velocity SKUs can route to forward pick zones for faster access. Heavier or oversized items can be routed to floor locations. Rules execute automatically during the putaway scan, eliminating manual location decisions that slow down inbound processing.

Bin management

Bin management is the structural backbone of warehouse organization. TWMS tracks every storage location in your facility, from pallet racks and shelving units to floor positions and staging areas.

TWMS bin management capabilities include:

• Real-time bin-level inventory visibility
• Bin inventory bulk transfers between locations
• Bin capacity tracking to prevent over-storage
• Location-specific put and pick rules

Accurate bin data ensures pickers know exactly where to find each item, reducing travel time and mispicks.

Pick task management with wave and batch picking

Picking is the most labor-intensive warehouse activity. TWMS supports wave picking and batch picking to group orders efficiently and reduce picker travel time.

Wave picking groups orders by criteria like carrier cut-off time, shipping priority, or zone. Batch picking lets a single picker collect items for multiple orders in one pass through the warehouse. TWMS generates pick tasks and directs pickers via mobile devices, verifying each pick by barcode scan.

For operations handling both B2B and B2C orders, TWMS can apply different picking strategies by order type. A large wholesale order may use pallet picks, while D2C orders flow through single-item or multi-item wave picks. Businesses managing complex fulfillment scenarios can learn more in our guide on order management best practices.

Pack verification

Packing errors result in returns, reships, and customer complaints. TWMS includes a pack verification step that requires warehouse staff to scan each item before it enters a carton. The system confirms the correct SKU, quantity, and order association before allowing the pack to close.

Pack verification catches errors at the last possible point before shipment, reducing mispick rates and improving order accuracy. Clients using TWMS have reported 67% faster packing completion when utilizing integrated pack verification workflows.

Shipping and carrier integration

TWMS handles the shipping stage from label generation through carrier handoff. The system supports rate shopping across multiple carriers, including Amazon Shipping, EasyPost, and FedEx, to select the most cost-effective option for each shipment.

After label generation, TWMS sends tracking information back to the order management system. When paired with TOMS, shipment confirmations and tracking numbers flow back to the customer and the sales channel automatically.

Cycle counting and inventory accuracy

Annual physical inventory counts disrupt operations and produce stale data. TWMS replaces this approach with automated cycle counting, where small sections of inventory are counted on a rolling schedule.

Cycle counts run alongside normal warehouse operations without shutting down fulfillment. TWMS flags discrepancies for investigation and adjusts inventory records after verification. Businesses using TWMS have achieved 96% inventory accuracy through consistent cycle counting paired with scan-verified workflows.

Multi-warehouse and multi-location support

TWMS supports operations across multiple warehouses, distribution centers, and store locations. Each facility maintains its own inventory positions, bin structures, and fulfillment rules while reporting into a unified view.

Multi-warehouse capabilities include:

• Independent inventory tracking per location
• Location-specific picking and shipping rules
• Centralized reporting across all facilities
• Per-warehouse licensing with no user restrictions

TWMS is licensed per warehouse, not per user. Your entire team can access the system without additional seat fees, which keeps costs predictable as operations grow.

For a broader view of how multi-location fulfillment works at the order level, see our guide on multi-channel order management.

Salesforce-native integration

TWMS is available as a standalone solution and is also built on the Salesforce platform, offered through Salesforce AppExchange. No middleware or external integration layer is required to connect TWMS with Salesforce Order Management (SFOM), Salesforce Service Cloud, or Salesforce Commerce Cloud.

Native integration means:

• Fulfillment orders route directly from SFOM to TWMS
• Inventory updates sync back to Salesforce in real time
• Service agents see warehouse status without switching systems
• No additional integration fees for the SFOM connection

For organizations already operating on Salesforce, TWMS eliminates the data silos and middleware costs that come with connecting a third-party WMS.

Real-time dashboards and reporting

Warehouse decisions are only as good as the data behind them. TWMS provides real-time dashboards that show on-hand inventory by location, open pick tasks, dock activity, and carrier cut-off status.

Reporting capabilities cover:

• Aged inventory and slow-moving SKU identification
• Fulfillment cycle time from order receipt to shipment
• Ship Rate Discrepancies Report
• Auto Replishment Report
• Operational Productivity Analysis Report

Dashboard data helps warehouse managers identify problems before they affect customers. According to Nucleus Research, one AppExchange customer achieved a 769% ROI in less than two months after replacing legacy inventory management tools.

Benefits you can expect after implementing TWMS

Features solve specific operational problems. Benefits show up in your metrics, your costs, and your customer experience.

• Higher inventory accuracy. Scan-verified receiving, cycle counting, and bin management keep records aligned with physical stock. TWMS clients have reported 96% inventory accuracy.
• Faster fulfillment cycles. Wave picking, mobile-directed tasks, and pack verification eliminate manual steps.
• Lower labor costs. Automated task assignment and batch picking reduce hours needed per order. Clients have reported up to 90% reduction in manual intervention after implementing TWMS alongside TOMS.
• Reduced shipping spend. Multi-carrier rate shopping selects the most cost-effective option for each shipment based on weight, dimensions, and destination.
• Predictable cost scaling. Per-warehouse licensing with no user restrictions means costs stay flat as you add staff during peak seasons.
• Faster time to value. TWMS deploys in 4 to 6 weeks, compared to 6 to 12 months for heavily customized WMS platforms.

How TWMS compares to a basic WMS

The table below highlights how TWMS differs from a basic or entry-level warehouse management system.

Upgrade your warehouse operations with TWMS

TWMS brings receiving, putaway, picking, packing, shipping, and reporting into a single platform. We configure TWMS for high-volume e-commerce operations, multi-warehouse deployments, and complex B2B and B2C fulfillment workflows. TWMS integrates with TOMS for order orchestration and myPOmanager for inbound procurement automation.

Book a demo to see how TWMS fits your warehouse operation.

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