services / Salesforce Commerce Cloud

Salesforce® Service Cloud

Tejas provides a premium service that results in a successful eCommerce strategy

With this powerful customer management interface, we help your agents to handle your customers efficiently across all channels, by setting up automation to manage incidents quickly, route cases to the right agent and maintain data integrity.

FEATURES

  • Lightning (LWC) & Classic (Aura Framework)
  • Person Account
  • Order Sync
  • Omni Channel Routing
  • Case Management - Web 2 Case, Email 2 Case
  • AI powered Chatbots, Alerts, Notification
  • Workflow automations
  • Knowledge base
  • Customized Reports and Dashboards

Leverage our intellectual services to get the most out of this workspace management.